- Shipping & Returns
Shipping & Returns
SHIPPING RATES & TIMES
We make every effort to dispatch online orders within 24hrs, nevertheless, please refer to the delivery guidelines for regular and priority shipping options. Free and regular shipping may take up to 3 business days to dispatch. Priority gets placed first in queue. Orders placed on weekends and public holidays are processed the following business day.
NOT A USA CUSTOMER?
The www.zuiiorganic.com website services your country.
Please note delivery times are based on orders placed Monday- Fridays.
|USA||3-7 business days||1-2 business days|
Note - delivery times are approximates and may be subject to change. Delivery times are based on orders placed between Monday and Fridays. For more information regarding shipping please contact our friendly customer service team on email@example.com.
TRACKING Tracking will be provided to you (if purchased) via email once the order has been dispatched.
Standard local shipping is FREE if you spend over $25.00.
This website services The United States of America Customers.
Here at Zuii we want you to be completely satisfied with your purchase. In the unlikely event one of our products does not meet your expectations & requirements, you may return the product, provided it is in its original condition and unused for a refund/ credit of the purchase price within 7 days from the date of purchase. Refunds can be applied to defective/damaged products. Damage product claims should be supported with pictures upon arrival and will only be accepted within 24 hrs of delivery according to tracking information. No store credit or refunds will be given after that period time. Store credit will be applied for any other type of return. Please email us at firstname.lastname@example.org and include your invoice number and we will send you instructions on how to return the item.
It can take up to 10 working days from the time your return is received to process your refund. Only products purchased online from the Zuii Organic USA website will be accepted for return. If you have purchased a Zuii product from another online store or retailer, please contact them directly as they will have their own return policy
Choosing the right product:
Zuii Organic wants to make choosing the right shade or product as simple as possible. Feel free to send us a COLOUR MATCH request and we will have one of our colour technicians be in contact with you. Alternatively we suggest ordering some samples from our online store so that you can be 100% sure before ordering full size. Samples contain just enough product to test colour and wear and are not designed for regular use.